Use of Site
In viewing, using, or interacting with this website it is expressly understood and agreed by the visitor that you adhere to each term and provision of Prana Life Coaching Inc.'s Terms of Use and Privacy Policy contained within this website. Should you, the visitor, find any term or condition contained herein to be disagreeable, your sole option is to discontinue use, viewing, or interaction within this website.
Please be aware that use of the Site, and any information contained therein is extended to the public for information purposes only, and does not constitute in any way an agreement to provide services.
The site is intended for your non-commercial, personal purposes, and/or to learn about services provided by Prana Life Coaching Inc. Any use of the site by third parties is inherently done with the understanding that no title, right, or interest is conveyed to such party, whether as a result of downloading such content or otherwise. Prana Life Coaching Inc., reserves complete title and full intellectual property rights in all content, except as expressly allowed otherwise by the Terms of Use contained therein.
Copyright & Trademark
Prana’s website and content are intended to be and are protected by U.S. and/or foreign copyright laws and regulations. These protections are accorded to Prana Life Coaching Inc. exclusively. Third parties may download and reprint content for non-commercial, non-public, & personal use only. You may download and reprint content for educational or other non-commercial purposes within the scope of Prana’s Terms of Use for your business or organization. The visitor may not change, manipulate, or alter in any way images or other content on this website.
You are hereby notified and prohibited from any use of the marks or logos appearing throughout this website. Permission must be obtained from the trademark owner for any commercial use of its website and the content therein prior to any proposed commercial exploitation by third parties.
Terms of Use
The Terms of Use below apply to all coaching and mentoring services provided by Jared Richards and/or Prana Life Coaching, Inc. ( hereinafter “Prana,” “Provider,” or “Coach”) to any individual or organization (“the Client”) and constitute the agreement for the service to be provided by Prana for the Client. The term ‘coaching’ as herein used covers life coaching, personal coaching, personal development, group coaching, executive coaching, and business coaching. Where applicable, it also includes mentoring or supervision services provided for clients, coaches or others.
For the purposes of offering services to clients, Prana asks you to confirm that you have read and agreed to each statement below and that you wish to proceed before purchasing coaching services.
All coaching services, oral communication, written and email correspondence, or otherwise, delivered by Prana, as well as information on this website (www.pranalifecoaching.com), are meant to assist the Client in the furtherance of achieving their identified goals. By utilizing Prana’s services, Client understands and agrees that the process of collaboration is meant to increase their overall confidence, overcome blockages, and attain fulfillment in the quest of their wellness and achievements. Coaching is not a substitute for professional mental health care or medical care.
The term ‘coaching’ as herein used covers life coaching and personal coaching, but it also extends to executive coaching and business coaching for clients.
Prana continually seeks to ensure that the standard of service provided to its clients remains excellent. Following the coaching sessions, the Client may be asked to complete a feedback form.
Coaching Disclaimer
In committing to life coaching with Prana, the Client acknowledges the following:
- You understand and agree that the coaching services you will be receiving from your Coach are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. You also understand that your Coach is not acting as a mental health counsellor or a medical professional.
- You understand and agree that coaching is not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and you will not use it in place of any form of therapy.
- For legal purposes, you understand and agree that coaching is currently an unregulated industry and that your Coach is not “licensed “ by any United States (U.S.) body even though the sessions may take place in the U.S or elsewhere.
- It is understood and agreed upon that you are fully responsible for your well-being. Your coaching sessions and those decisions resulting from your choices are solely your responsibility.
- You understand and agree that all suggestions and guidance in the sessions offered by your Coach are primarily for the purpose of getting you to the defined goals you create with your Coach. You are of legal age and have the ability to give your informed consent. You hereby give such consent to your coach to guide you in achieving such goals and understand that results may vary from client to client, and are not guaranteed.
- You understand that to the extent our work together involves personal development, career or business pursuits, your Coach is not promising outcomes included but not limited to personal introspection, spiritual/ energetic enlightenment, increased personal happiness, energy alignment, career progression, profitability and/or business success.
Data Protection
In utilizing Prana services, you understand Prana will consider that your information is both private and confidential. Unless otherwise stated in writing, Prana will adhere to the foregoing.
During the session(s) If you disclose child abuse, elder abuse , neglect, or threaten to harm yourself or someone else, you acknowledge that necessary actions by Prana may be taken, and thus your confidentiality agreement may be limited in this capacity. Furthermore, if Prana is ordered by a court to provide information or to testify, your coach will do so to the extent the law requires.
Data Security
It is acknowledged that with the use of cyber technology access by unauthorized third parties is possible and not always the most secure. It is thereby understood and agreed upon that you accept the risks of confidentiality in the use of cyber technology (including, but not limited to, postal mail, courier service, email, text, telephone, Facebook Messenger, Zoom, WhatsApp, Skype and any other electronic technologies).
Waiver
It is understood and agreed upon in utilizing Prana’s services that Client will release, waive, and forever discharge Prana Life Coaching Inc., its agents, successors, and employees from any claim, suit, action, demand or right to compensation for damages that Client may have as a result of the advice given by Prana or otherwise resulting from the coaching relationship contemplated by the life coaching agreement.
It is further understood and agreed to that no promise, inducement, or agreement not expressed in writing by Prana Life Coaching Inc. will be binding upon the parties.
Coaching Terms & Conditions
A coaching schedule arranged between the Coach and the Client can be booked up to 3 months in advance. Prana will recommend the frequency of coaching sessions based upon a professional assessment of the Client’s assessed time requirements for goal. This recommendation, or plan may be altered and adjusted throughout the coaching journey by written mutual agreement.
Where there is no specific number of sessions established between Prana and Client, it is understood and agreed upon that after the first session, services will be provided on a session by session basis.
In return for the fees payable by the Client (or by a third party on their behalf), Prana Life Coaching Inc. agrees to provide services established in its service agreement.
The date that the first coaching session takes place shall be deemed to be the start date for the service. Provided any client is unsatisfied with any of the Terms of Use governing the agreement, they can contact Prana prior to commencement of the first coaching session to discuss such matters and seek resolution. Participation by any individual in the first coaching session constitutes acceptance of Prana’s Terms of Use.
Format of Sessions
Sessions are by phone and/or video chat either via Skype, Facebook Messenger, WhatsApp, Zoom, or by telephone direct. In all cases the Client is responsible for contacting the Coach. The Coach is open to other formats by mutual agreement. Prana is responsible for ensuring that a Coach is available for consultation at agreed upon times.
The length of each session set by the Client at the time of booking on the appointment booking platform and paid for accordingly at the time of booking. Sessions may over-run by mutual agreement and may be paid for retrospectively, but only if the Coach has no conflicting commitments immediately following the session.
Session Fees
Prana’s current fees for services are stipulated and made clear in agreement with the client at the time of booking. Prana reserves the right to change its rates and fees from time to time. Any payments for sessions paid in advance are honoured even if prices have risen between the point of booking and the time of session.
Dates and Times of Sessions
The date and time of the first session and any subsequent session(s) will be mutually agreed upon. All sessions can only be rearranged through mutual agreement.
Payment Terms
Fees can be paid online by PayPal, Zelle, or Venmo. Alternatively, payments by standing order or by bank transfer/deposit may be arranged by mutual agreement. Receipts and/or invoices are available, and where receipts are requested by the Client, they will be sent by e-mail.
Fees are payable in advance of each coaching session unless otherwise agreed. Where payment has not been received by Prana Life Coaching Inc. in advance of a coaching session, Prana is not obliged to provide the session.
Between Sessions
Prana may occasionally assign the Client homework/activities to complete between coaching sessions. The Client is under no obligation to complete these assigned items, but not doing so may reduce or impair the Client’s progress in gaining insight to their quality of life or achieving desired outcomes that have been identified as goals.
The Client may contact Prana by phone or e-mail between sessions to seek clarity regarding anything that may have triggered from a coaching session or for administrative purposes (e.g., where a client needs to rearrange a coaching session or make a payment).
Additional coaching can also be provided between sessions, but there will be an additional charge for such service(s) which will be agreed upon between the Coach and Client. Prana will always advise a client in advance if the nature of a client’s contact is likely to incur an additional charge, and no such charges will be imposed without the Client’s agreement.
Rearranging Sessions
If a client needs to rearrange a coaching session, they should provide at least 48 hours notice. No refunds will be given to clients for unused coaching sessions unless 48 hours notice has been given. In exceptional circumstances Prana may need to rearrange a coaching session. In those instances Prana will also give the Client 48 hours notice where practicable.
Where a client pays for a session or sessions in advance, they are entitled to utilize such coaching session(s) paid for and will thereafter have to attend those sessions within 3 months of the payment date. Otherwise, their fee is forfeited.
Confidentiality
Personal information or business information supplied by clients in coaching sessions will be treated as confidential. It will not be disclosed to a third party without the Client’s prior permission, except where required by law or where action might be necessary to prevent harm to the Client or someone else.
Early Termination
In exceptional circumstances, which may include the following:
Client’s illness or unavailability due to bereavement or other circumstances; inappropriate behaviour by the Client; actual or potential conflict of interest presented to Client or Provider: governmental regulatory action; or for other reasons; Prana can decide to terminate the service to the Client early, and may refuse or be unable to provide further coaching sessions to the Client.
In the event of any of the foregoing circumstances, the Client will be given reasonable notice of termination by Prana where practicable and will be refunded any advance payments made for coaching sessions not yet provided.
Responsibilities
Prana will seek to enable the Client to improve their quality of life or level of business success and to achieve their desired outcomes. Remarkable results can be achieved where clients follow a clear plan in a committed way. However, the Client has sole responsibility for effecting important decisions in their life or business. Prana has no liability for any loss incurred by any client, whether financial or otherwise, following commencement of coaching sessions.
Nor does Prana assume any responsibility for any perceived failure occasioned by client’s actions, whether justified or otherwise. In this regard, any Client’s efforts to achieve a material improvement in their quality of life (whether personal or business), or to otherwise achieve their desired outcomes or goals is not the responsibility of Prana
Variation of Terms & Conditions
Where an initial number of sessions is agreed upon, any changes to such Terms of Use will only have effect if agreed upon by both Prana and the Client. Such a provision must be confirmed by Prana in writing by either email or letter. In other cases, Prana may change any of these terms or conditions (including the Per Session Fee) by giving the Client one week’s notice in writing by letter or e-mail of the change(s).
If following receipt of such notification of change, the Client no longer wishes to proceed with further coaching sessions, they may withdraw from the service immediately. They may do so by giving notice in writing by email or letter and they will then be entitled to a full refund of any fees paid in advance for coaching sessions not yet provided. Such notice will be effective upon receipt by Prana.
Governing Law
The agreement will be governed by the laws of the State of New Jersey and will be submitted to binding arbitration through the American Arbitration Association and which forum shall have exclusive jurisdiction in relation to any dispute, disagreement, proceedings or legal claim of any nature relating to the service provided or the Agreement.
Feedback
Feedback about the service is welcomed and can be given during a coaching session or by writing to jrichards@pranalifecoaching.com
